FAQ's - About Order / Website

1.) Unable to Login?
2.) All about e-Greeting Card(s) and e-Certificate(s)
3.) My Tree Plantation Status
4.) How to Plant a New Tree?
5.) What you get?
6.) How it Works?
7.) My Tree Location?
8.) My Tree Variety/Species?
9.) Bulk Enquiry
10.) Want to create Forest?
11.) Connect with us @

1.) Unable to Login?

Logging for the first time after placing the order (Guest Checkout):

Create a new account, using the same email id used to place the order.
Try Social Login, using the same email id used to place the order.

If you have forgotten your password:
Use the 'Forgot Password' option to reset your password."

Click Here for Login.


2.) All about e-Greeting Card(s) and e-Certificate(s)

e-Certificate for Tree(s) Planted:
You will receive the e-certificate in your registered email ID, or you can also download it from "My Account" after tree plantation.

e-Greeting Card for Tree(s) Planted:
Please generate it within 5 days by logging into "My Account".

Here are the steps after logging into my account:
1.) Click on the order no. for which you want to generate e-greeting card(s).
2.) By clicking on the link, you can generate your greeting card and download the PDF.

Unable to Login? Please Click Here.


3.) My Tree Plantation Status

You can check the current status of your order by logging into "My Account" anytime.

Unable to Login? Please Click Here.


4.) How to Plant a New Tree?

Plant a Tree Now >
What you get?
How it Works?

5.) What you get after Tree Plantation?

For each Tree Planted you will receive:
1.) e-Greeting Card for Tree(s) Planted
2.) e-Certificate for Tree(s) Planted
3.) Geotag of your Tree(s) Planted
4.) Free Gift Cards worth twice of order value

6.) How it Works?

Please Click Here.


7.) My Tree Location?

Order Already Placed:       

You can immediately track the live location of the project chosen for your tree(s) plantation by logging into "My Account" or, by scanning the QR code on the certificate.

*You can see Your Name in respective Project/Forest.

Order Not Yet Placed:

When you place an order, our system will select a tree project location from the available projects.

Click here to explore the current available Projects/locations for tree plantations.

8.) My Tree Variety/Species?

The species of trees is determined by our planting partners who have local expertise and know which species are best suited for the agro-climatic conditions in the region.

The benefit of those trees in terms of flowers, fruits, fodder, fuel, and non-timber forest produce for the local community as well as insects, birds and animals of the particular project location. All trees species planted will be local to the planting site.


9.) Bulk Enquiry

Please fill your details.


10.) Want to create a Forest?

Please fill the form. Our team will contact back to you.

Here are some examples of forest already created:
1.) By Corporates
2.) By Individuals
3.) By Celebrity Fans
4.) By Organizations


11.) Connect with us @

1.) Whatsapp @ 9699723477
2.) e-mail us @ care@growbilliontrees.com



1 of 5